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The article, titled 'Malls need to be 'more humane' towards delivery partners: Zomato CEO hits out', highlights a growing concern regarding the treatment of delivery partners in malls. Zomato CEO, in a statement, criticizes the inadequate facilities and lack of respect shown towards these essential workers. The article focuses on the need for a more humane approach by mall management, advocating for better working conditions and a greater sense of respect for delivery partners.
The article sheds light on the harsh realities faced by delivery partners, who are often treated as second-class citizens within the confines of malls. They are frequently denied basic necessities, such as access to restrooms and proper waiting areas. This lack of basic amenities can significantly impact their well-being and working conditions. The CEO's statement emphasizes the need for malls to recognize the vital role played by delivery partners in their operations.
The article argues that the mistreatment of delivery partners not only undermines their dignity but also reflects poorly on the reputation of the malls themselves. By fostering a culture of respect and providing adequate support for delivery partners, malls can create a more positive and collaborative environment for all stakeholders involved. Ultimately, the article calls for a fundamental shift in the way malls approach their relationship with delivery partners, urging them to prioritize their well-being and recognize their essential contribution to the success of the malls.
Source: Malls need to be 'more humane' towards delivery partners: Zomato CEO hits out