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The highly anticipated Mumbai Metro Line 3 commenced operations on Monday, offering the city's residents a new underground travel experience between the Bandra-Kurla Complex (BKC) and Aarey JVLR. Despite the launch, the first morning witnessed only a handful of commuters, primarily individuals eager to experience the underground journey or assess its suitability for their daily commutes. The initial rush hour also saw relatively empty stations and trains, suggesting a gradual adoption of the new route by commuters.
However, those who ventured onto the Metro were impressed by its advanced infrastructure and smooth journey. The spacious eight-coach trains are designed to accommodate large crowds, and station staff anticipate increased footfall as the Metro becomes integrated into the regular commute routines of more residents. The Aqua Line, as it is also known, boasts a notable feature – its affordable fares, ranging from Rs 10 to Rs 50 depending on the distance. The line incorporates 10 stations between Aarey JVLR and BKC, including convenient stops at Terminals 1 and 2 of Mumbai Airport. Further enhancing connectivity, the Aqua Line seamlessly connects with the main line at Marol Naka, simplifying inter-line travel for passengers.
Despite the positive initial impressions, several commuters voiced concerns about various aspects of their experience. The lack of mobile connectivity within stations and trains emerged as a major issue. MMRCL has assured passengers that seamless 4G and 5G connectivity from various service providers will soon be available across all stations and trains. Additionally, some commuters highlighted challenges in reaching the Metro stations, emphasizing the need for improved accessibility. The dominance of auto-rickshaws catering to feeder routes, leading to potential fare inflation and exploitation, also raised concerns. The government has been urged to implement stringent regulations to prevent such issues.
Despite the initial teething problems, the modern design of Mumbai Metro Line 3 and its connectivity to key locations, such as the airport, are expected to make it a popular choice for commuters. Addressing the connectivity and accessibility concerns is crucial to optimize the Metro's appeal and ensure a smooth and efficient travel experience for all.
Source: Commuters experience underground travel as Mumbai Metro Line 3 begins operations