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Prime Minister Narendra Modi, in a recent address to civil servants, emphasized the crucial need for them to stay abreast of the latest technological advancements. He underscored the importance of embracing technology to meet the rising standards of public service and to effectively cater to the evolving needs of citizens. This call to action was coupled with the launch of "Karmayogi Saptah," a National Learning Week aimed at fostering continuous learning and development within the civil service.
Modi's address focused on the transformative potential of technology, particularly artificial intelligence (AI), in shaping the future of governance. He recognized that AI empowers citizens by enhancing information accessibility and transparency, enabling them to actively engage in government activities. In response to this evolving landscape, he highlighted the role of Mission Karmayogi, a comprehensive capacity-building program launched in 2020, as a valuable resource for civil servants to enhance their skills and knowledge in the realm of technology.
Beyond technology adoption, Modi emphasized the need for a citizen-centric approach in public service. He urged departments to prioritize feedback mechanisms, ensuring that citizen voices are heard and considered in policy formulation and service delivery. This citizen-centric approach, coupled with technological advancements, aims to create a more responsive and effective government that meets the diverse needs of the population.
Modi acknowledged the dual nature of AI for India, presenting both challenges and opportunities. He emphasized the need to harness the power of AI strategically to drive progress and achieve the goals of "Aspirational India." He highlighted the potential for AI to revolutionize various sectors, creating transformative change across the nation. He also cautioned against the potential pitfalls of unchecked technological advancements and stressed the importance of responsible AI implementation.
In a bid to break down silos within civil service training institutions, Modi encouraged greater collaboration and knowledge sharing. He urged institutions to establish channels for communication, exchange best practices, and adopt a whole-of-government approach to address complex challenges effectively. This collaborative approach, alongside continuous learning and development, is crucial for fostering a cohesive and effective civil service that meets the evolving needs of a modernizing nation.
Source: Civil servants need to keep themselves abreast with latest technological developments: PM Modi