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Air India has expressed deep concern and anguish over the assault of one of its female crew members at a hotel in London. The airline stated that the incident occurred at a major international hotel chain, and that they are providing all possible support to the crew member, including professional counseling. Air India is also collaborating with local authorities to investigate the incident and pursue the matter to the fullest extent of the law.
The airline had initially reported that the crew member was assaulted by an intruder inside her hotel room. Subsequent reports identified the hotel as the Radisson Red Hotel at Heathrow. The airline has confirmed that its staff had previously voiced concerns regarding safety at the hotel, highlighting the seriousness of the situation and the importance of addressing security measures in such establishments.
In response to the incident, Air India has taken immediate action to ensure the safety of its crew members. The airline reached out to the hotel's management to address security concerns and has since relocated its crew to another hotel. The airline emphasized its commitment to reviewing travel and stay arrangements made at reputable international hotel chains, taking employee feedback into account to prioritize the safety and comfort of its personnel.
Source: Air India on assault of crew member at London hotel: 'Deeply anguished'